What assurances do I have that I will be satisfied?
All clients purchasing Turnberry homes are provided a 20-page Industry Standards Manual, which will be made an exhibit to the Purchase Agreement. The manual outlines and details all performance standards for the home. These standards meet and often exceed those standards set forth by the National Homebuilders Association guidelines for quality.
Homebuyers are provided a New Home Presentation prior to closing on their new Turnberry home. This Presentation provides customer care tips for the home as well as instructions for the use of all appliances, mechanicals, windows, etc. Should any defects be observed, they will be noted and corrected prior to closing on the home.
Additionally, between the 6th and the 10th month of occupancy of your new Turnberry home we will arrange to come back and visit your home to provide a Follow-Up Inspection of your home. Then we promptly correct any warrantable defects.